Below are some common Frequently Asked Questions and concerns of our clients, if you have other questions, please just send it to
When your order is shipped, you will receive an email with a tracking link. You can also track your order from your control panel, within your customer account on the website, by accessing "My Orders" and then clicking "Tracking Details" under the order reference. If you are still unable to find information about your order then please contact us at
We offer Free Shipping on all orders with no minimum order quantity. Free Shipping orders between 2-3 working days to deliver.
Please check that all the data entered is complete (address, postcode, telephone number, selected method of payment...) If the error persists you can contact our web sales team directly at 07809122004 so that we can provide you with a solution as quickly as possible.
At ATOM LED we offer various methods of payments, so that you can choose the one that best suits your needs:

Creditcard At ATOM LED we accept payments with VISA, Verified by VISA, MasterCard, MasterCard SecureCode and American Express.

PayPal To pay for your order via PayPal, you must have a PayPal account. After confirming the order and selecting the PayPal payment method, you will be redirected to the PayPal platform, where you must enter the details of your PayPal account to complete the purchase.

Cash on Collection With this payment method, you must pay the full amount when you come to collect your parcel. For more information please contact us at

Bank transfer By selecting this payment method, after completing your purchase, you will receive an email with the details of our bank and account number. You will have to transfer the amount of the order to that account using the order reference as the subject or concept.
Once we have received the amount, we will proceed to process the order.
Free shipping orders can take between 2-3 working days. We also offer Next Day Delivery From Monday to Saturday via DPD.
This depends on where you’re going to be using your LED strip lights. If they might be exposed to moisture, then you may want to put an IP rating on your purchase. For more information please contact us at
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