Accessibility Statement

This website is partially conformant with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. Partial conformance means that some content or functionality may not yet fully meet all criteria. We work towards improving conformance on an ongoing basis and prioritise changes where they make the greatest practical difference to users.

We do not claim full conformance, and we are not in a position to verify every page and interaction against every success criterion at all times.

• Keyboard navigation of main pages, menus, and product filters, so the site can be operated without a mouse
• Visible keyboard focus indicators on links, buttons, and form fields
• Descriptive alternative text on images
• Colour contrast on body text and key interface elements that aims to meet the WCAG 2.1 AA threshold
• Text that reflows and remains readable when the page is zoomed or viewed on smaller screens
• Semantic heading structure and landmark regions to aid navigation with assistive technology
• A skip-to-content link at the top of each page
• Labelled form fields designed to work with screen readers

These measures reflect our current position. We continue to review and improve them as far as is reasonable.

Some content on this website may not yet be fully accessible. In particular, some older documents and any third-party embedded content — such as review widgets or payment interfaces supplied by external providers — may not meet the same standards as the rest of the site. We have limited control over third-party content but raise accessibility concerns with suppliers where we are able to.

We do not represent this as an exhaustive list of every gap, as our understanding of the site's current state continues to develop.

If you experience difficulty using any part of this website, or if you need information in an alternative format, please contact us. We aim to respond as soon as we reasonably can, normally within a few working days.

When you contact us, please describe the page or content you were trying to access and the difficulty you encountered. This helps us respond more effectively.

If you have contacted us about an accessibility concern and you are not satisfied with our response, you have the right to contact the Equality Advisory and Support Service (EASS), which supports the work of the Equality and Human Rights Commission.

Website: www.equalityadvisoryservice.com
Phone: 0808 800 0082

The EASS can provide advice and, where appropriate, assist in resolving disputes about reasonable adjustments under the Equality Act 2010. This website is governed by the law of England and Wales.

This statement reflects our current position as at June 2026. We review it periodically as the website evolves and as our understanding of accessibility requirements develops. It does not constitute a fixed or contractual commitment.